Frequently Asked Questions

Visit kidcashapp.com and click "Sign Up". You can register with your email or Google account. Once signed in, you'll be taken to your dashboard where you can add your kids.

Go to Settings → Family and click "+ Add Kid". Enter their name and pick an emoji avatar. That's it - they'll appear on your dashboard immediately. The Free plan includes 1 kid, Family includes up to 3, and Big Family supports 4+ kids.

No! Kids don't need email addresses or accounts. Each kid gets a public profile page they can bookmark on their device. You can also set a 4-digit PIN so they can log in to manage their wishlist and transfers.

KidCash does not currently add another adult as a collaborator on your parent account, so do not share your parent login. To let relatives follow along, go to Settings → Family, set a family name, make the kid profiles you want to share public, and send the family page at kidcashapp.com/your-family-name or an individual kid profile link. Anyone with a public link can view that profile, but they cannot manage your parent account.

A parent first sets a family name in Settings → Family and makes that kid's profile public from the kid's edit page. Then copy the family page or the kid's public profile link from Settings → Family and send it to them. Anyone with the public link can view the shared profile, so only share it with people you trust.

KidCash has a free plan for 1 kid (no credit card required). Family is $99/year or $9.99/month on the website, or $99.99/year or $9.99/month in the iOS app, for up to 3 kids. Big Family is $129/year or $12.99/month on the website, or $129.99/year or $12.99/month in the iOS app, for 4+ kids.

Go to your kid's edit page and set up a Recurring Allowance with an amount, frequency (weekly, biweekly, or monthly), and which day to pay. KidCash processes it automatically — even if you forget to open the app. Missed payments are backfilled so your kid never loses out.

On each kid's edit page, toggle on Savings Interest. Choose either a percentage (e.g., 5% monthly) or a flat amount (e.g., $1/week). Interest is calculated on schedule and credited automatically. When separate accounts are enabled, interest only applies to the savings balance — encouraging kids to save more.

KidCash is built around Spend, Save, Give: each kid can split their money into checking (spend), savings (save) and charity (give). On the kid's edit page, choose 🫙 Money jars → Spend + Save + Give. Their profile then shows a ❤️ Give to Charity button that moves money from checking into their charity bucket with their PIN. When the bucket is ready, pick a cause together; the parent makes the real donation, since KidCash tracks money and never moves it.

On a kid's edit page, 🫙 Money jars splits their balance into Spend (checking) and Save (savings), plus Give if you choose Spend + Save + Give. Allowances go to Spend unless you pick an Allowance split under Money jars (for example 70% Spend, 20% Save, 10% Give), which fills each jar automatically every payday. Interest is paid on Save. Kids can move money between jars from their profile, and the total balance stays the same everywhere. Switching back to fewer jars moves their money into Spend first, so nothing is lost.

Yes. On the dashboard, each kid card has quick-add buttons (+$1, +$5, +$10, -$1, -$2), or tap "Add Money"/"Subtract" for a custom amount with a note. The same buttons are on every card in the Kids tab and on a kid's profile page when you're signed in as their parent. You can also ask Cash in the AI tab, for example "take $5 from all my kids for the broken lamp", and confirm the change on a card. Siri voice commands are available on Family and Big Family plans.

Yes, when you're signed in. Open the AI tab (or the chat bubble) and say what you want in plain words: add or take money from one kid or several, move money between kids, add a kid, set an allowance or interest, create or approve chores, or add a savings goal or wishlist item. Cash shows the exact change on a card, and nothing happens until you tap Confirm. Money changes also ask for your PIN or Face ID if you've turned on the Security lock. Cash can't change settings, the lock, API keys or bills.

No. KidCash does not issue a debit card, hold money, or connect to a bank account. With Cash Out, a kid can request an approved gift card such as Amazon, Target, or Roblox. The parent buys the gift card directly, confirms it in KidCash, and the app then deducts that amount from the kid's tracked balance.

A KidCash balance is a number your parent tracks, so it cannot be spent directly like money on a debit card. With Cash Out, you can ask to turn part of it into an approved gift card. Your parent buys the gift card, confirms it in KidCash, and the app then subtracts that amount from your tracked balance.

Yes. Family Currency lets you give your family's money its own name, symbol, and exchange rate — Zitobucks, Nova Coins, Dragon Gold, whatever your kids invent. Once it's on, balances everywhere show in your currency instead of dollars. It's available on every plan, including Free.

Go to Settings → Family and find the 🪙 Family Currency card. Toggle it on, then enter a name (up to 30 characters), a symbol (up to 8 characters — emoji work), and a rate. Tap Save and the whole app switches over immediately.

It's the exchange rate between your currency and real dollars. At 1× a $5.00 allowance shows as 5.00 coins. At 10× it shows as 50. At 100× it shows as 500. One-tap presets are 1×, 2×, 5×, 10×, and 100×, and you can type any custom rate in between. Higher rates suit younger kids — bigger numbers feel bigger, and at 100× cents disappear entirely.

Everywhere a balance appears: the dashboard, each kid card, public kid profiles, printed QR dollar bills, weekly digest emails, and in-app notifications. Amount boxes convert too, so you type in coins rather than doing the math yourself.

No. KidCash always stores balances in dollars and cents — your currency is a display layer on top. Interest and recurring allowances still calculate in dollars, so nothing drifts when you change the rate. Exports and backups also stay in dollars, which keeps your data portable.

Yes to both. Change the rate and every past transaction re-renders at the new one — a year of $1 chores becomes a year of 100-coin chores. Toggle the feature off and everything returns to dollar amounts exactly as before. Nothing is converted permanently, so it's safe to experiment.

Yes, with Cash Out. Usually you start it: on the dashboard, open your kid's money panel, switch to Cash out, and pick a gift card (Amazon, Target, Roblox and others you allow) and an amount. Your kid can also ask from their own profile with their PIN, and you approve or decline it. Either way you buy the gift card yourself at the store's website, tap "I bought it", and their KidCash balance goes down by that amount. KidCash never handles or holds the money.

Go to Settings → Family → 🎁 Cash Out. Toggle it on, choose which gift cards your kid can pick, and optionally set a monthly limit and an auto-approve amount for small requests. Your kid needs their PIN to make a request.

They're printable play money with unique QR codes. When a kid scans the code, the money is instantly credited to their KidCash balance. Each bill is one-time use — like a gift card. Great for chores, rewards, birthday gifts, tooth fairy money, and more.

Go to "Print Bills" from the dashboard. Select a kid, amount, design (6 templates including Classic Currency and Monopoly Style), and quantity. Hit Generate, then Print. You can also share bills digitally via a link.

No. Each bill has a unique code that can only be redeemed once. After redemption, scanning it again shows "Already Redeemed" with the date. You can revoke unused bills from the Bills page.

The kid's balance increases by the bill amount. A celebration animation plays with confetti, sound effects, and a "Ka-ching!" message. If you have an Apple TV or Vision Pro connected, the celebration appears there too!

Yes. Go to Settings → Account → Security and turn on the lock. Adding money, approving chores and changing allowances then need your parent PIN, or Face ID in the iPhone app (fingerprint in the Android app from version 1.5). After you unlock, it stays unlocked for a short window you choose, or you can require it for every credit. Siri, Apple Watch, Alexa and API-key integrations aren't covered by the lock, so revoke the API key in Settings if a kid can reach those.

In the iPhone and Android apps, yes. With no connection the app opens to your kids and balances from the last sync, and money you add offline is saved on the phone and sent automatically when you're back online. Open the app once with a connection after installing or updating so it has something to show.

Kids can see their balance (checking/savings if enabled), transaction history, achievements, savings goals/wishlist, and birthday countdown. If they log in with their PIN, they can also edit their wishlist, transfer money, and access Money School.

Go to the kid's edit page and find "Kid PIN". Enter a 4-6 digit PIN and save. Your kid can then enter this PIN on their profile page to access interactive features like wishlist editing and money transfers.

Open the Kid Sign-In screen at kidcashapp.com/kid-login. Enter the family name, tap the kid's name, and enter their 4-6 digit PIN. A parent must first set the family name in Settings → Family and set the kid's PIN on that kid's edit page. Kids do not use the parent's email address or password.

Public profiles are viewable by anyone with the link — great for letting kids check their balance from any device. Private profiles require a PIN to access. In both cases, the PIN unlocks edit features (wishlist, transfers). Toggle public/private from the kid's edit page.

Money School is a set of 11 courses teaching financial concepts like saving, investing, mortgages, taxes, and more. Content adapts to the kid's age (stories for ages 5-8, lessons for 9+). Kids earn achievement badges when they pass the quiz at the end of each course.

Each kid can have multiple wishlist items (savings goals). Add them from the kid's edit page or the kid can add their own when logged in with their PIN. Each goal shows a progress bar. When they reach a goal, they earn the "Goal Crusher" achievement.

Yes! When a kid logs in with their PIN on their profile page, they see a "My Wishlist" section where they can add and remove goals. They cannot change their balance, allowance, or other settings — only parents can do that.

Yes. On Family and Big Family plans, the Apple Watch app shows kid balances with pull-to-refresh and quick updates from your iPhone.

Siri commands are included with Family and Big Family plans in the iPhone and Apple Watch apps. Say "Hey Siri, add money on KidCash" or "subtract money on KidCash", and Siri asks which kid and how much. From version 1.5 you can name the kid in the sentence, like "Give Rafi money on KidCash", "Take money from Rafi on KidCash" or "How much does Rafi have on KidCash?", and Siri asks what the money is for. Siri always asks for the amount separately, because Apple doesn't allow amounts inside the phrase. You can also check balances ("Check kid balances on KidCash") and approve chores ("Approve chores on KidCash"). From version 1.5, adding or removing money needs your iPhone or Watch to be unlocked.

Yes! The Apple TV app shows a family leaderboard, kid profiles, and celebrates when bills are redeemed (confetti fills the screen!). Pair it from the TV app using a QR code — your phone approves the connection.

KidCash has a visionOS app with spatial glass UI. When a bill is redeemed, 3D coins and confetti rain down in mixed reality. The app uses the same pairing system as Apple TV.

Yes. Alexa voice access is included with Family and Big Family plans. Enable the "KidCash" skill in the Amazon Alexa app, link your KidCash account once, and ask things like "Alexa, ask KidCash how much Nati has." The skill is read-only - it can check balances but can't add or subtract money.

Open the Amazon Alexa app, search for "KidCash" in Skills & Games, tap "Enable to Use", and sign in with your KidCash account when prompted. That links Amazon to your KidCash data. Say "Alexa, open KidCash" to test.

"Ask KidCash how much [kid name] has", "ask KidCash what [kid name]'s balance is", "ask KidCash for the family total", and "ask KidCash how much my kids have." The skill understands first names with fuzzy matching so slight mispronunciations still work.

The watch gets its API key from your iPhone over WatchConnectivity. If balances don't show up: (1) Make sure both devices are on the latest KidCash version. (2) Open the iPhone app at least once while signed in so it can generate the key. (3) Keep the watch unlocked and within Bluetooth range. (4) Go to Settings → Experience → Watch & Widgets on the iPhone and tap "Sync Apple Watch" to force a re-send. (5) If all else fails, unpair and re-pair the watch in the Watch app.

That message means the watch hasn't received its API key yet. Launch the KidCash iPhone app, wait ~10 seconds for the bridge to run, then pull-to-refresh on the watch. If it persists, tap "Sync Apple Watch" under Settings → Experience → Watch & Widgets on the iPhone to re-transmit the key.

Siri's speech-to-text sometimes mishears unusual names. Tips: (1) Update to version 1.5 or later and open KidCash once while signed in. It teaches Siri your kids' names, and KidCash matches close mishearings (like "Amy L" for Amiel) to the right kid. Names can take a few minutes to start working after that first open. (2) Say "add money on KidCash" without a name, and pick the kid when Siri asks. (3) If Siri shows a list of kids, tap the right one; that always works.

The first time you use a Siri command, iOS may ask you to allow the shortcut. Accept the prompt. If nothing happens: open KidCash at least once after install so iOS indexes the App Intents, then try again. You can also go to Settings → Siri & Search → KidCash and make sure "Use with Ask Siri" is enabled.

Most link issues come from being signed in to the wrong KidCash account when the browser tab opens. Try: (1) Open alexa.amazon.com or the Alexa app on the same phone you use for KidCash. (2) In the Alexa app, go to Skills → Your Skills → KidCash → Settings → Link Account. (3) If the browser already has a KidCash session, sign out first, then click "Link Account" again and sign in with the right email. (4) After linking, say "Alexa, open KidCash" to confirm.

Alexa uses first-name recognition with fuzzy matching. If a name keeps failing: (1) Try the phonetic spelling — "Rafi" works even if you say "Rah-fee." (2) Shorten long or unusual names to a nickname and add it in Settings. (3) Make sure the kid is still on your account (not archived). (4) If multiple kids share similar-sounding names, Alexa picks the closest match — rename one to disambiguate.

The Alexa skill reads the same balance shown in the app — it doesn't cache. If it sounds wrong, open the KidCash app and verify the current balance there. If the numbers differ, it's almost always that a transaction was added under a different account. Double-check you linked the same KidCash account you use daily.

Go to Settings → Experience → Appearance. Choose from 9 themes: 6 dark themes (Aurora, Frosted Crystal, Candy Glow, Ocean Depth, Sunset Dunes, Midnight Garden) and 3 light themes (Cotton Cloud, Lemon Fizz, Mint Breeze). Visitors can also switch themes on public profiles.

Yes! On a kid's edit page, scroll to "Custom Badges" and tap "+ Award Badge". Enter a name (e.g., "Piano Practice"), an emoji icon, and a description. Custom badges appear alongside the system achievements on the kid's profile.

Yes. All data is stored securely in a cloud database (Neon Postgres). Authentication is handled by Clerk, a trusted auth provider. We don't sell data or show ads.

Yes, on Family and Big Family plans. Go to Settings → Account → Export / Import Data. "Export Data" downloads a JSON file with your kids, transactions, and settings. You can also import a previous export and keep daily backups.

Go to Settings → Account and scroll to the Danger zone at the bottom. Tap "Delete My Account", type DELETE to confirm, and your account plus all data (kids, transactions, settings, backups, API keys) is permanently removed. This cannot be undone.